In cases where treatment has been provided under the National Health Service, it is sometimes advisable to pursue a complaint through the NHS Complaints Procedure.
Complaints can be used to help improve services and where failures have been identified, changes can be made to help ensure the same thing does not happen again.
If having spoken to a specialist solicitors firm, legal action is not considered appropriate, the NHS Complaints Procedure is designed to resolve any problems quickly, efficiently and to the complainant's satisfaction.
See how to make a claim for more information on making a claim against the NHS.
I feel we were very fortunate to have the expertise of all the people involved. It is a great relief to me to know I have safeguarded our son's future: Maureen, Coventry
